| Q: |
Why do I need to log into the Applied QED Solutions' website to view/work with certain pages? |
| A: |
When you log into our site this helps us understand and better service your needs. We track our visitors for various reasons:
Development
Some of our offerings are located on our site as "stand-alone" tools that may or may not folded into our upcoming suite revision as integrated features. Tracking the use of these "stand-alone" tools will aid us in the decision to incorporate them into the suite.
Feedback, Customer Service and Surveys
Once logged in when you fill out a feedback form, customer service request or one of our surveys some of the repetitive required fields will be filled in for you (i.e. your name, company, email address, etc...).
Exclusives for Clients and Customers
Some of our tools will be exclusively available to customers with valid maintenance contracts. As these customers contribute to Applied QED Solutions' "bottom-line" they are intitled to certain "perks".
New Customers
Finally our company is a business, we use website activity log files for market and sales purposes in addition to our customer service functions. See our privacy policy for related information.
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| Q: |
Why do I need to refresh/reload pages to see the changes? |
| A: |
Browsers cache ("remember") pages to speed things up a bit. For example: The Applied QED Solutions
header contains a few images (the spinning globes, the blue gradient background and the red letters),
if you had to come back to our server for these images every time a page loaded it would take a long
time for the page to load. When caching becomes a problem is when we change the content on a page;
however, your browser still "remembers" the old one. To get the new content you need to click
the Refresh/Reload button in your browser.
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| Q: |
Why do some pages look different in Netscape versus Microsoft Internet Explorer? |
| A: |
Modern browsers handle HTML in different ways. There are standards set forth by the
World Wide Web Consortium (W3C);
however, how each company interprets and implements these standards are the differences you see.
Applied QED Solutions has tried to keep these differences as minor as possible, we do recommend that
you view our site with Microsoft Internet Explorer 5+.
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| Q: |
What is "vaporware"? |
| A: |
Vaporware is really a when a Company announces product that is months/years from delivery. This info is given out so you won't purchase a competing product in between their updates.
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| Q: |
What is "crippleware"? |
| A: |
Crippleware is "version" of a software product that is missing critical functions - such as the ability to save, print, save custom settings, etc... This method is used to let the users try a product before they purchase the full product.
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| Q: |
What is "shareware"? |
| A: |
Shareware is the full version of a software product that will usually stop working after a predefined amount of time (e.g. 30 days). This method is similar to "crippleware" in that it lets the users try the program before they purchase the licensed product.
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| Q: |
What is "freeware"? |
| A: |
Freeware is the full version of a software product that the author has decided to "give away", there is usually no support for these programs.
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| Q: |
What is "spyware"? |
| A: |
Spyware is a general term for a program that surreptitiously monitors your actions. While they are sometimes sinister, like a remote control program used by a hacker, software companies have been known to use spyware to gather data about customers. The practice is generally frowned upon.
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| Q: |
What is "trialware"? |
| A: |
Trialware stands for trial software. Trialware is any time-limited or feature-limited software that allows users to try out the software before they purchase it.
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| Q: |
What is "malware"? |
| A: |
MALicious softWARE, including viruses, worms, Trojans, Denial of Service and other such attacks. Sometimes referred to as rogue programs.
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| Q: |
What is "developmentware"? |
| A: |
Developmentware is a version of a software product that the software developers are currently working on, there is usually no support for these programs. These versions are normally given out to beta sites and partners to generate feedback on the enhancements being made and what future enhancements can be made.
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| Q: |
What is an eTool? |
| A: |
An eTool is a online tool made available to registered users. They range from simple currency converters to more sophisticated calculations of View Factors. To use Applied QED Solutions' eTools click here - remember you will need to login before using the eTools (see why login FAQ).
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